Your Pet's First Visit
A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare.
At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.
Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations.
| Before Your First Appointment |
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Appointment Policies
Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.
While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.
"We are very grateful and thankful for having Kathy and her staff in caring for our kitty, Simon. They have taken the best care possible for him for the past 13 years. Kathy had always been our vet for all of our childhood pets as well and I should have known better than to not go to her first. When we rescued Simon 13 years ago from my office parking lot, all seemed well when we decided to take him to a local well known animal hospital 5 minutes away from us. They said"you have a healthy and happy 6 week old kitten". Fast forward through some health issues that were not normal, but they indicated its normal...I called Kathy for a second opinion. She pretty much knew what was wrong with just my explanations. Tests completed and confirmed...Simon had a portosystemic liver shunt. Liver shunts will not correct themselves, very expensive in going through with the surgery and very rarely end up with cat mom and dad's doing the surgery. We did the surgery! Kathy set us up with UPenn and all of their testing for surgery found him also having heart disease. The surgery was successful, but unfortunately it left him blind. Simon takes medicine twice a day; eats prescribed LD food; enjoys very minimal low protein treats and he is quite the spoiled kitty with us. He's very happy and thinks he is a person like us. We wouldn't have it any other way."
Kelly L.
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